Privacy Policy
At Sarvodaya Medicare Hospital, Agra, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, maintain, and protect your personal information when you interact with our hospital, website, online forms, and healthcare services.
By accessing our website or using our services, you agree to the terms mentioned in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Residential address
- Age and gender
- Emergency contact details
Medical Information
- Medical history
- Health conditions
- Prescriptions and reports
- Diagnostic results
- Appointment details
- Treatment information
Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of access
How We Use Your Information
Sarvodaya Medicare Hospital may use your information for the following purposes:
- Appointment scheduling and confirmation
- Providing medical consultation and treatment
- Emergency healthcare support
- Diagnostic and laboratory services
- Patient communication and follow-up
- Improving hospital services and website experience
- Responding to inquiries and support requests
- Sending healthcare updates and service-related information
- Maintaining medical records as required by law
Confidentiality of Medical Information
We understand the importance of patient privacy. All medical records and health-related information are maintained with strict confidentiality and are accessible only to authorized healthcare professionals and hospital staff.
We do not share patient medical information with unauthorized individuals or third parties except where required by law or with patient consent.
Data Security
Sarvodaya Medicare Hospital implements appropriate administrative, technical, and physical security measures to protect your personal and medical information from unauthorized access, misuse, alteration, or disclosure.
We continuously monitor and improve our security systems to ensure patient data safety.
Sharing of Information
We may share information only under the following circumstances:
- With medical professionals involved in patient care
- With diagnostic laboratories or healthcare partners for treatment purposes
- When required by law or legal authorities
- In medical emergencies to protect patient health and safety
- With patient consent for referrals or insurance processing
We do not sell, rent, or trade personal information to third parties for marketing purposes.
Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor behavior.
Users may choose to disable cookies through browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. Sarvodaya Medicare Hospital is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of third-party websites separately.
Children’s Privacy
We are committed to protecting children’s privacy. Personal information related to minors is collected only with parental or guardian consent and strictly for healthcare purposes.
Patient Rights
Patients have the right to:
- Request access to their personal information
- Correct inaccurate information
- Request updates to medical records
- Withdraw consent where applicable
- Seek clarification regarding data usage
Requests related to personal data can be made by contacting the hospital directly.
Policy Updates
Sarvodaya Medicare Hospital reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be published on this page with revised effective dates.
Users are encouraged to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Sarvodaya Medicare Hospital, Agra
📍 Agra, Uttar Pradesh
📞 +91-7248463908
📧 info@sarvodayamedicare.com